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About the Region
About the Region
The Europe and Central Asia Regional Office (ECR), based in Geneva, is responsible for the effective management, coordination and oversight of UNOPS operations across the region. The ECR region spans the Western Balkans, Ukraine and Eastern Europe, Central Asia, South Caucasus, and Türkiye, where UNOPS works with partners to achieve sustainable impact in health, education, environmental management, housing, rule of law, good governance, economic development, and social inclusion. With a wealth of experience in procurement, infrastructure, project and grant management, UNOPS in the region directly implements projects, provides technical advisory services and capacity building to advance the Sustainable Development Goals in support of national governments.
About the Group
About the Group
The UNOPS Ukraine and Eastern Europe MCO (UEMCO) operates in Ukraine, Moldova, and Poland, supporting urgent humanitarian needs while building pathways for recovery and development. In Ukraine, UEMCO delivers large-scale infrastructure, energy, housing, education, and mine action projects in partnership with UN agencies, international financial institutions, the European Union, and bilateral donors. Its agile portfolio responds to fast-evolving needs with strong procurement and implementation capacity. In Moldova, UEMCO supports justice sector reform and is exploring opportunities to expand its role across public sector modernization and infrastructure. In Poland, UEMCO works with government and private sector actors to strengthen ties with UN procurement and contribute to Ukraine’s recovery, leveraging Poland’s EU experience to support Ukraine’s future accession and integration.
Job Specific Context
Job Specific Context
The National Workplace Counsellor will provide essential mental health and well-being support to UNOPS personnel in a challenging operational environment. This role involves delivering individual stress counselling sessions, facilitating team-building activities, and providing emergency stress support to ensure the psychological safety and resilience of personnel. The position requires a proactive approach to identifying and addressing workplace stressors, promoting a healthy work environment, and contributing to the overall well-being of the UNOPS team.
Role Purpose
Role Purpose
The National Workplace Counsellor will provide comprehensive counselling and support services to UNOPS personnel, focusing on stress management, team building, and emergency stress support. The role aims to enhance the psychological well-being and resilience of staff, contributing to a positive and productive work environment.
Functions / Key Results Expected
Functions / Key Results Expected
1. Individual Counselling Services
- Provide confidential individual counselling sessions to UNOPS personnel experiencing work-related stress, personal challenges, or other mental health concerns.
Conduct assessments to identify the needs of individuals and develop appropriate counselling plans.
Utilize evidence-based counselling techniques to support individuals in managing stress, improving coping mechanisms, and enhancing overall well-being.
Maintain accurate and confidential records of counselling sessions, ensuring compliance with ethical and professional standards.
2. Team Building and Group Support
Design and facilitate team-building activities to promote cohesion, communication, and collaboration among UNOPS teams.
Conduct group counselling sessions to address common workplace stressors and promote a supportive team environment.
Develop and deliver workshops on topics such as stress management, conflict resolution, and resilience.
Provide guidance and support to managers in addressing team-related challenges and promoting a positive work culture.
3. Emergency Stress Support
Provide immediate psychological support to personnel during and after emergency situations, such as security incidents or critical events.
Conduct crisis intervention sessions to help individuals cope with trauma and manage acute stress reactions.
Coordinate with external mental health professionals to ensure comprehensive support for affected personnel.
Develop and implement emergency preparedness plans to address the psychological needs of staff during crises.
4. Mental Health Awareness and Training
Develop and deliver training programs to raise awareness about mental health issues and promote a culture of well-being within UNOPS.
Provide education on topics such as stress management, burnout prevention, and recognizing signs of mental health distress.
Promote the use of available mental health resources and services, both within and outside of UNOPS.
Collaborate with HR and other relevant departments to integrate mental health considerations into organizational policies and practices.
5. Reporting and Documentation
Prepare regular reports on counselling activities, including the number of sessions conducted, types of issues addressed, and outcomes achieved.
Maintain accurate records of training programs and awareness campaigns, including attendance and feedback.
Contribute to the development of organizational policies and procedures related to mental health and well-being.
Ensure compliance with all relevant reporting requirements and ethical standards.
Skills
Skills
Competencies
Competencies
Education Requirements
Education Requirements
Required
Bachelor’s degree (or equivalent) in Counselling, Psychology, Social Work, or a related field with 7 years of relevant experience.
Master’s degree (or equivalent) in Master's degree or equivalent in Counselling, Psychology, Social Work, or a related field with 5 years of relevant experience is required
Desired
Certification in Crisis Intervention or Trauma Counselling.
Experience Requirements
Experience Requirements
Required
Minimum of 5 years of experience providing individual and group counselling services.
Experience in designing and facilitating team-building activities and training programs.
Experience in providing emergency stress support and crisis intervention.
Desired
Experience working in an international organization or humanitarian setting.
Experience in developing and implementing mental health awareness campaigns.
Language Requirements
Language Requirements
| Language | Proficiency Level | Requirement |
|---|---|---|
| English | Intermediate | Required |
| Ukrainian | Fluent | Required |
Additional Information
Additional Information
- Please note that UNOPS does not accept unsolicited resumes.
- Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
- Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
- Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
- UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
- Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
- We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
Terms and Conditions
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
- For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
- For more details about the contract types, please click here.
- All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
- It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.