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General Information

Position Title
Conference Center Management Officer
Job Category
Project
Duty Station(s)
Addis Ababa
Seniority Level
Associate
ICS Level
ICS 08
Contract Type
ICA - LICA - Specialist - Regular
Contract Level
LICA 8
Posting Start Date
17-Dec-2025
Posting End Date
23-Dec-2025
Duration
One year

Job Highlight

This is an excellent opportunity to lead the operational management of a state-of-the-art conference center, contributing to the advancement of the agricultural sector in Ethiopia. The position offers a unique blend of strategic leadership, financial management, and operational excellence, with the potential to make a significant impact on knowledge sharing and sustainable development.

About the Region

The UNOPS Africa Regional Office, based in Nairobi, Kenya, oversees the delivery of over 250 projects across 40 countries, with a focus on fragile and conflict-affected settings. Supported by more than 1,000 personnel across five multi-country offices—spanning North, West, Central, Eastern and Southern Africa, and the Horn of Africa—the office advances national priorities through strategic initiatives in Climate Action, Health, Infrastructure, Peace and Security, Middle-Income Country Support, and Small Island Developing States (SIDS). The Regional Office provides strategic leadership, operational support, and oversight in key areas including Partnerships, Communications, Management and Oversight, Infrastructure and Project Management, Health and Safety, and Security. By promoting excellence in project delivery, fostering knowledge sharing, and driving continuous improvement, the office contributes to sustainable infrastructure, transparent resource management, and a better quality of life for communities across the continent.

About the Country/Multi-Country Office

Based in Addis Ababa, the Horn of Africa Multi-Country Office (HAMCO) delivers project management, procurement, and infrastructure services across Djibouti, Ethiopia, South Sudan, and Sudan, with a primary focus on health, agriculture, and economic development. Established in 2009, HAMCO partners with governments and development stakeholders to implement impactful, results-driven initiatives that contribute to sustainable development. Since 2024, new projects have been aimed at expanding access to healthcare, education, energy, and livelihoods, particularly in underserved and conflict-affected regions. HAMCO also provides human resource management services, supporting the effective implementation of development initiatives. Key efforts include equipping research facilities, strengthening education and health systems, building vaccine research capacity, and enhancing resilience in communities affected by crisis. Through these interventions, HAMCO contributes to inclusive growth, regional stability, and the achievement of the Sustainable Development Goals (SDGs) across the Horn of Africa.

Job Specific Context

The Federal Ministry of Agriculture of Ethiopia has established a modern, purpose-built Conference Center to serve as the national hub for agricultural knowledge sharing, policy dialogue, capacity building, and multi-stakeholder collaboration. Designed and constructed with support from UNOPS, the Center is expected to operate as a financially self-sustaining entity through professional facility rental, event services, and ancillary revenue streams while delivering world-class experiences to government institutions, development partners, NGOs, academic bodies, and private agri-businesses. The Conference Center Management Officer will report to UNOPS Project Manager and  is the senior operational leader responsible for the day-to-day management, financial sustainability, and strategic positioning of the Ministry of Agriculture Conference Center. The post holder will ensure the Center achieves its dual mandate of (a) delivering excellent public service to the agricultural sector and (b) operating as a profitable, self-financing business unit.

Role Purpose

The Conference Center Management Officer who reports to the UNOPS Project Manager will apply fundamental concepts to gather and analyze data in support of the strategic positioning, financial sustainability, and day-to-day management of the Ministry of Agriculture Conference Center. The role involves performing rudimentary analysis of operational parameters and data sets, interpreting rules and procedures to identify problems, and making initial recommendations based on straightforward analysis.

Functions / Key Results Expected

1.Support to Business Development


  • Gather and aggregate data for the development and execution of a 3–5-year strategic plan and annual business plans aligned with the Center’s objectives of knowledge sharing, revenue generation, and conference tourism promotion.


  • Perform rudimentary analysis of market data to support market positioning and branding of the Center as Ethiopia’s premier venue for agricultural and rural development events.


  • Identify and analyze potential new revenue streams (corporate events, international conferences, training programs, catering partnerships, exhibition spaces, etc.).


  • Gather data to support the establishment and maintenance of strategic partnerships with hotels, transport companies, catering firms, and conference organizers to stimulate conference tourism.


  • Prepare inputs for quarterly performance and financial reports to the Steering Committee/Ministry leadership.

2. Financial Management & Sustainability


  • Analyze cost data to support the achievement of full operational cost recovery and progressive profit generation.


  • Gather and clean data related to budgeting, cost control, pricing strategy, invoicing, and debt collection.


  • Apply basic conceptual models to support the implementation of robust financial management systems, inventory control, and procurement procedures in compliance with Ethiopian public finance regulations and international best practices.


  • Interpret basic rules and procedures to support the negotiation of contracts with suppliers and service providers to optimize cost-efficiency without compromising quality.

3. Operations & Service Excellence


  • Gather data on facility uptime and readiness (conference halls, breakout rooms, ICT/AV systems, catering areas, parking, etc.).


  • Prepare inputs for the development and enforcement of Standard Operating Procedures (SOPs) for event management, housekeeping, maintenance, security, and health & safety.


  • Support the management of the full event lifecycle from initial inquiry, site visits, and contracting to post-event evaluation and client feedback.


  • Contribute to maintaining international-level service standards in hospitality, technical support, and client relationship management.

4. Organizational Development


  • Gather data to support the finalization and implementation of the approved organogram and the recruitment, training, and retention of a high-performing team.


  • Prepare inputs for the establishment of performance management systems, staff development plans, and a positive organizational culture focused on service excellence.


  • Support the implementation of gender mainstreaming and inclusive hiring practices in line with government policy.

5. Maintenance, Safety & Compliance


  • Gather data to support the development and implementation of preventive and corrective maintenance programs for all building systems (HVAC, electrical, plumbing, fire suppression, ICT infrastructure, audio-visual equipment).


  • Interpret building codes and safety regulations to ensure full compliance with national building codes, fire safety regulations, occupational health & safety standards, and environmental requirements.


  • Support the oversight of 24/7 security operations and emergency response protocols.

6. Marketing & Client Relations


  • Gather data to support marketing and communication efforts (website, social media, brochures, participation in trade fairs).


  • Contribute to building and maintaining a client database and implementing a Client Relations Manager system.


  • Analyze occupancy and revenue data to support the achievement of minimum annual occupancy and revenue targets to be agreed with the Steering Committee.

Skills

Client Relations, Contract Negotiation, Data Analysis, Finance, Stakeholder Management, Strategic Planning, Budgeting
Respect
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Collaboration
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Partnerships
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Excellence
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Adaptability
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Decision-making
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Communication
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required

  • First level University Degree (Bachelor’s Degree or equivalent) in Business Administration, Management, Project Management, Hotel Management, Facility Management or related field.

Desired

  • An advanced degree (Master's Degree or equivalent)  in Business Administration, Management, Project Management, Hotel Management, Facility Management or related field. 

Experience Requirements

Required

  • Minimum 2 years of progressive experience in facility/conference center/hotel management is required.

  • One year experience in managing a conference, convention, or large training center with multiple halls and revenue generation responsibility is required.

  • One year experience in budgeting, cost control, pricing, and revenue management is required..


Desired

  • Experience working with government institutions in Ethiopia.

  • Experience with green/sustainable building operations, hospitality sector and conference tourism sector.


Language Requirements

LanguageProficiency LevelRequirement
EnglishFluentRequired
AmharicFluentRequired

Additional Information

  • Please note that UNOPS does not accept unsolicited resumes. 
  • Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
  • Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
  • Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments. 
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 
  • Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities. 
  • We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
 
Terms and Conditions
 
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
  • For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here
  • For more details about the contract types, please click here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.