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General Information

Position Title
Project Management Support - Senior Officer (Liaison)
Job Category
Project
Duty Station(s)
Damascus
Seniority Level
Mid Level
ICS Level
ICS 09
Contract Type
ICA - LICA - Specialist - Regular
Contract Level
LICA 9
Posting Start Date
23-Dec-2025
Posting End Date
06-Jan-2026
Duration
12 months renewable upon project funds and performance

Job Highlight

This is an excellent opportunity to contribute to resilience and sustainable development in Syria through the Nexus Response Mechanism (NRM) programme. The position offers exposure to innovative, tailor-made, flexible, rights-based activities along the humanitarian-development spectrum, working closely with local authorities, communities, and implementing partners. The role provides a platform to enhance community involvement, support infrastructure interventions, and contribute to creating conditions for sustainable solutions for conflict-affected populations

About the Region

The UNOPS Middle East Region (MR) provides strategic leadership, performance oversight, and support to UNOPS operations across Iraq, Jordan, Lebanon, Syria, Yemen, and the State of Palestine. MR is responsible for positioning UNOPS as a key development partner in the region through high-level engagement with regional bodies, UN coordination mechanisms, development banks, donors, and intergovernmental organisations. By fostering strategic partnerships and promoting operational excellence, the region supports country teams in delivering sustainable solutions to complex development, peace, and humanitarian challenges

About the Country/Multi-Country Office

Established in 2004, the UNOPS Amman Multi-Country Office (MCO) provides strategic and operational support to partners across Jordan, Syria, Lebanon, Iraq, Yemen, and the Gulf countries. The MCO delivers solutions that address development, peace, and humanitarian challenges through infrastructure, procurement, project management, and human resources services. Working in close collaboration with national governments, UN agencies, and donors, the office supports efforts to advance the Sustainable Development Goals. Its portfolio includes large-scale operations focused on improving essential services, strengthening national systems, and enhancing resilience in complex and fragile settings.

Job Specific Context

Under the overall supervision of the Senior Project Manager of the NRM project, the incumbent will be responsible to support the delivery of the project activities in specific areas defined in consultation with the Senior Project Manager (PM), including through broad scale stakeholder engagement. Through his/her technical expertise, the  Liaison Senior Officer  will seek to increase community (local authorities and beneficiaries) involvement through working and support with design management and site supervision for the infrastructure scope of work within the targeted location and coordinate, in close consultation with the Senior Project Manager.

Role Purpose

The Liaison Senior Officer will support the Senior Project Manager in the delivery of project activities, focusing on stakeholder engagement, community involvement, and infrastructure interventions within the targeted locations in Syria. The role involves project coordination, development of infrastructure interventions, monitoring and quality assurance, and liaison with stakeholders to ensure effective coordination and alignment with local priorities

Functions / Key Results Expected

1. Project Coordination

 *  In collaboration with the PM and other team members, implement the workplan guided by the project documents and strategy.

 *  Ensure close and effective collaboration with all key stakeholders and ensure their active participation in all project activities and committees.

 *   Support the PM in the design and planning of processes and systems to improve and expand NRM support.

 *  Support validating needs assessments with national priorities as well as wider UN strategies and frameworks.

 *  Where necessary, prepare and analyze information from the target locations and prepare summaries, briefing notes, implementation plans and roadmaps.

 *   Prepare and implement a coordinated response to the needs of the communities.

 * Promote the project by providing substantive input for stories, articles and other PR activities.

 * Support the PM in overseeing grants in the field.

 *  Perform other duties as required.


 2. Development of infrastructure interventions

 *  Review designs related to infrastructure works centered on the end user’s needs, which meet stakeholders' requirements, UNOPS quality standards for design and construction, the project’s objectives, and budget constraints.

 *  Take into account users' specific needs based on gender, age, disabilities, socio-cultural norms, etc.

 *  Consider all stages of an infrastructure life cycle (design and planning, raw material acquisition, materials processing, construction, community training for operation, maintenance, renovation, decommissioning, and recycling) and optimize the proposed infrastructure's value for money.

 * Review the budgets of the proposed infrastructure interventions.

 * Conduct participatory workshops with partners to refine the understanding of the causes of service gaps, their capacity-building needs, and their expectations, where necessary.

 * Participate in evaluating bids, conducting detailed and substantiated technical evaluations and verification/assessment of the references submitted by the bidders (acting in full compliance with the provision of the Procurement Manual), when needed.


 3. Monitoring, quality assurance and reporting on infrastructure interventions

 *  Contribute to setting up and managing remote supervision systems, including but not limited to the setup of remote monitoring systems based on the "UNOPS Collect" application

 * Conduct regular field visits of infrastructure interventions implemented by contractors, assess the quality of the interventions and coordinate with the contractors to address any potential issue.

 * Perform quality assurance and quality control for all infrastructure interventions.

 *  Report timely and qualitatively on the progress of the infrastructure interventions, with a focus on impact, quality, risks and issues and lessons learned.

 * Review and approve all test results related to Infrastructure.

 

4. Liaison and relationship building with stakeholders

 * Support the PM in participating in relevant inter-agency working groups, meetings and events, including UN coordination mechanisms (when requested).

 *  Liaise with Local authorities community and Implementing Partners to ensure effective coordination, smooth implementation of project activities, and alignment with local priorities.

 *  Inform the PM on local authorities and local communities priorities in NRM related sectors in the targeted locations

 

5. Reporting

 *  Ensure accurate and timely reporting of progress and conditions on-site through daily site records.

 * Prepare and submit to the PM a monthly (or as requested) report, summarizing the progress of NRM activities in the location, quality control issues, resourcing and scheduling issues, and any other pertinent facts as required.

 *  Produce any appropriate documentation identified by the PM professionally and accurately

 *  In collaboration with the PM and other team members, implement the workplan guided by the project documents and strategy.





Skills

Community Development, Project Coordination, Quality Assurance, Reporting, Stakeholder Management
Respect
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Collaboration
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Partnerships
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Excellence
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Adaptability
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Decision-making
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Communication
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required

  • A Master's Degree in Civil Engineering, Structural Engineering, Construction Management or a related field is required. 

  • A Bachelor’s Degree in the above-mentioned areas or related field with an additional two (2) years of relevant experience may be accepted in lieu of a master's degree. 


Experience Requirements

Required

  • A minimum of four (4) years of professional experience (or more depending on academic credentials) in the field of Infrastructure rehabilitation or construction is required.

  • Experience in stakeholder management with local authorities is required.


Desired

  • Previous work experience in the targeted locations, particularly with local authorities, is considered to be an advantage. 

  • Experience in community development, and civic engagement is an added advantage;

  • Experience working with the UN or other Humanitarian/Development agencies is an advantage.

  • Proficiency in Google Suite is desired.

Language Requirements

LanguageProficiency LevelRequirement
EnglishFluentRequired
ArabicFluentRequired

Additional Information

  • Please note that UNOPS does not accept unsolicited resumes. 
  • Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
  • Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
  • Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments. 
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 
  • Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities. 
  • We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
 
Terms and Conditions
 
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
  • For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
  • For more details about the contract types, please click here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.