UNOPS

The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support.

Not Required - part of GPO/NYPO

The United Nations Global Service Center (UNGSC) under the Department of Operational Support (DOS) and through this FA aims to continue the maintenance of technical delivery and support team in Valencia and Brindisi. This support includes the operation, maintenance and continuous improvement of critical technical infrastructure, data centre facilities, infrastructure monitoring systems, and IoT/OT-enabled services. To support the implementation of these solutions, technical capacity is required for project management, business analysis, data and software architecture design, requirements documentation and validation, configuration/design specification, and systems analysis. In conjunction with UNGSC, the technical teams are responsible for design, maintenance, and documentation of an architectural framework for each development project. 

The Service for Geospatial, Information and Telecommunications Technologies (SGITT) at the UNGSC provides a critical role as the as the resilient operational hub for the support and delivery of technology services and solutions to field operations and a broad range of Secretariat and United Nations system clients.  As a unified, singular service provider, SGITT provides reliable, resilient and innovative, geospatial, communications and information technology services, including centralized connectivity, hosting and monitoring support, ensuring that staff members in field missions and at Headquarters have access to critical enterprise systems. 

The Infrastructure Operations Section (IOS), Technical Infrastructure Support Unit (TISU), mandate is to provide a highly specialized, professional and operational workforce to maintain two Tier 3 Certified Data Centre Critical Facilities, including electrical, electromechanical, automation, IoT/OT sensor and monitoring infrastructure, through which key telecommunications and information technology services are supported for the UN Secretariat, agencies, funds and programmes.

The Unite Field Remote Infrastructure Monitoring (FRIM) platform is a robust and scalable ecosystem based on Internet of Things (IoT) technology and used to support infrastructure monitoring, operational visibility, and data-driven decision-making. 

UNOPS has signed an agreement to support UNGSC to support data center operations and IOT - FRIM support. 

UNOPS ICT Associate supports a diverse and complex portfolio of electromechanical and automation Infrastructure systems, Industrial IoTs system designed to maintain the optimum environmental conditions for the operation of all telecommunications and IT equipment to ensure full availability, continuous and year-round Operational Resiliency and business continuity for Data Center clients.

Required

• Secondary school diploma (or equivalent) with 6 years of relevant experience OR
• A technical/professional diploma preferably in industrial engineering, electrical engineering, computer science or any other related field with 4 years of relevant experience OR
• Bachelor’s degree (or equivalent) preferably in industrial engineering, electrical engineering, computer science or any other related field with 2 years of relevant experience.

Desired

• Certification in Automation, SCADA systems, IoT/OT platforms, Industrial 4.0, AutoCAD

Required

• Relevant experience is defined as experience in electrical engineering, industrial engineering, or infrastructure systems support or related areas. 

• Practical experience in working with Internet of Things (IoT), Operational Technology (OT), Industrial Control Systems (ICS), and Supervisory Control and Data Acquisition (SCADA) systems is required. 
• Experience in maintenance, monitoring, and troubleshooting of electrical and industrial infrastructure systems is required. 

Desired

• Experience in monitoring and maintenance of fuel management systems, water monitoring systems, or similar infrastructure monitoring platforms is desirable.

• Experience with industrial communication protocols (e.g., Modbus, LoRa, BACnet, MQTT, OPC-UA) is desirable.

• Demonstrated ability to collaborate effectively with multidisciplinary teams and stakeholders.

• UNOPS does not accept unsolicited resumes. 
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
  

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.