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These Terms of Reference are generic and indicative. Not all tasks listed may be required, and additional duties may be assigned as appropriate and consistent with the scope of services.
The focus of the HR Associate’s functions will vary based on the Unit’s needs, emphasizing either recruitment activities with secondary support to contract administration, or contract administration with secondary support to recruitment.
This recruitment aims to fill an ongoing, full-time position. Depending on actual needs, the hiring unit may decide to recruit endorsed qualified professionals for contracts with different working conditions (short/long term, part/full-time, retainer, regular or ongoing positions).
This position is Home Based, available only for locations in Africa or Asia.
The position is primarily home-based/remote. Depending on project needs, the consultant may be requested to work from the client’s premises or travel to designated locations on an ad hoc or flexible arrangement.
THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE NATIONALS OF COUNTRIES OF AFRICA OR ASIA OR APPLICANTS WHO POSSESS A VALID RESIDENCE AND WORK PERMIT IN COUNTRIES OF AFRICA AND ASIA ARE ELIGIBLE FOR CONSIDERATION
About the Region
About the Region
The UNOPS Global Portfolios Office (GPO) unites the New York Portfolios, including the Peace and Security team (PSC); the Geneva Office; and the Vienna-based Water, Environment and Climate (WEC) teams, to maximize global impact, foster efficiencies and streamline global programmes. Leveraging our collective expertise and networks, GPO supports UNOPS' strategic priorities and the SDGs across over 130 countries. We deliver project management, fund management, advisory services, project implementation, and HR services, working closely with major global partners. Our thematic focus includes sustainable development, climate action, health, peace & security, and humanitarian action.
About the Country/Multi-Country Office
About the Country/Multi-Country Office
Not Required - part of GPO/NYPO
Job Specific Context
Job Specific Context
UNOPS has signed a Global Agreement with the United Nations Office on Drugs and Crime (UNODC) to operationally support the implementation of their mandate through the provision of Human Resources services.
The United Nations Office on Drugs and Crime (UNODC), a specialized agency of the United Nations established in 1997 to assist member states in their efforts to combat illicit drugs, crime, and terrorism, is one of the partners under UNTSS.
Headquartered in Vienna, Austria, UNODC operates globally to support the development and implementation of policies and programmes that address a wide range of issues, including drug trafficking and abuse, organized crime, corruption, human trafficking, migrant smuggling, cybercrime, and terrorism prevention. Through research, policy advice, capacity-building, and technical assistance, UNODC works to strengthen justice systems, promote international cooperation, and uphold the rule of law and human rights in the fight against transnational threats.
Role Purpose
Role Purpose
Under the direct supervision of the functional supervisor and the overall direction of the HR Advisor , the HR Associate is responsible for administering and implementing services, plans, and processes covering the array of Human Resources Management service lines for optimal employee and talent management, i.e. recruitment, learning, performance management, transition, organizational development, and contract management. S/he serves as the first contact for clients in resolving questions on processes and procedures and provision of guidance and information related to HR initiatives and services.
Functions / Key Results Expected
Functions / Key Results Expected
Support to policy development and implementation
Advisory Services
Talent Acquisition and Administration
Knowledge Building and Knowledge Sharing
1. Support to policy development and implementation
Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, risks and opportunities and sharing local HR best practices.
Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.
Support the communication of HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.
2. Advisory Services
Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Position Management, Performance Management, Benefits and Entitlements consistent with UNOPS rules and procedures.
Provide advice and guidance to personnel on administrative procedures, processes and practices.
Act as liaison between unit and internal and external clients and provides proactive customer service to expedite completion of projects, and provide information.
As the first face of HR, ensure that new hires first impressions are positive and that they have all in-processing information completed.
Advise hiring management and guide personnel on UNOPS recruitment and performance management processes, and learning and development initiatives, resources, and plans.
Provide advice to supervisors on good practices, policies and procedures in performance management, including managing of underperformance.
Support the implementation of institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.
3. Talent Acquisition and Administration
Assist in recruitment processes ensuring best practices are used for effective and efficient talent acquisition in line with UNOPS policy.
Actively participate in work force planning at the office and project level and guide clients through recruitment and selection processes. Take lead on requisition initiation, longlisting, testing and interviews, formal approvals, selection minutes, reference checking, fee calculation, offers and rejections, and updating recruitment on-line information system.
Inform and advise personnel, consultants, partners and project personnel on their conditions of service and entitlements according to their contract modality, expediting actions to facilitate their efficient, timely, and client-focused onboarding.
Liaise with UNOPS’ HR related groups such as SSC on personnel administration matters and submit transactional HR service data (normally within the ERP system).
Establish and maintain monitoring systems, advising the supervisor on the status of pending requests and approaching deadlines. Follow up on team work processes to ensure clearance, approvals and timely workflows
Answer questions and follow-up with personnel and management to ensure completion of absences requests, performance management cycle, and other HR processes etc. in electronic information systems.
Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.
Set up and maintain reference files/records.
Follow up or process payroll verification.
Monitor status of HR actions to facilitate timely action by supervisor and line management, including on transactions initiated, expiring appointments/contracts, and pending separation actions.
Support efficient planning and management of the HR unit, including drafting annual recruitment plans, implementing designated projects in line with the corporate HR strategy, overseeing personnel file systems as well as provision of related statistical summaries and tracking movements of UNOPS personnel within the relevant business units.
4. Knowledge building and knowledge sharing
Provide support to the organization, facilitation and/or delivery of training and learning initiatives for personnel on HR-related topics.
Provides sound contributions to knowledge networks and communities of practice by synthesizing lessons learnt and dissemination of best practices in human resources.
Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively.
Undertake research on a range of HR related issues and provide content for notes/reports including quarterly and year-end reports for monitoring, statistical and review purposes by management.
Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues
Skills
Skills
Competencies
Competencies
Education Requirements
Education Requirements
Required
Completion of secondary education (High School Diploma or equivalent) with 6 years of relevant experience is required, OR
A first-level university degree (e.g. Bachelor) preferably in Human Resources, Business Administration, Public Administration, or equivalent, with 2 years of relevant experience is required.
Experience Requirements
Experience Requirements
Required:
Relevant experience is defined as experience in an international and/or national organization in providing HR advisory, recruitment,Payroll, Personnel Administration and/or HR-generalist services.
Proficiency in computers and office software packages (MS Office) and experience in handling web-based management systems is required.
Desired:
Some experience in UN system organizations is desirable
Experience in use of HR information systems, Enterprise systems including OneUNOPS is desirable.
Knowledge of UN policies, procedures and practices highly desirable
Language Requirements
Language Requirements
| Language | Proficiency Level | Requirement |
|---|---|---|
| English | Fluent | Required |
| French | Fluent | Required |
Additional Information
Additional Information
- Please note that UNOPS does not accept unsolicited resumes.
- Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
- Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
- Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
- UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
- Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
- We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
Terms and Conditions
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
- For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
- For more details about the contract types, please click here.
- All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
- It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.