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General Information

Position Title
Cleaner
Job Category
Cleaner
Duty Station(s)
Addis Ababa
Seniority Level
Entry Level
ICS Level
ICS 01
Contract Type
ICA - LICA - Support - Regular
Contract Level
LICA 1
Posting Start Date
17-Dec-2025
Posting End Date
31-Dec-2025
Duration
Ongoing

Job Highlight

This is an entry-level opportunity to contribute to the smooth functioning of a leading international organization. The position offers a stable work environment and the chance to develop basic skills in cleaning and maintenance.

About the Region

The UNOPS Africa Regional Office, based in Nairobi, Kenya, oversees the delivery of over 250 projects across 40 countries, with a focus on fragile and conflict-affected settings. Supported by more than 1,000 personnel across five multi-country offices—spanning North, West, Central, Eastern and Southern Africa, and the Horn of Africa—the office advances national priorities through strategic initiatives in Climate Action, Health, Infrastructure, Peace and Security, Middle-Income Country Support, and Small Island Developing States (SIDS). The Regional Office provides strategic leadership, operational support, and oversight in key areas including Partnerships, Communications, Management and Oversight, Infrastructure and Project Management, Health and Safety, and Security. By promoting excellence in project delivery, fostering knowledge sharing, and driving continuous improvement, the office contributes to sustainable infrastructure, transparent resource management, and a better quality of life for communities across the continent.

About the Country/Multi-Country Office

Based in Addis Ababa, the Horn of Africa Multi-Country Office (HAMCO) delivers project management, procurement, and infrastructure services across Djibouti, Ethiopia, South Sudan, and Sudan, with a primary focus on health, agriculture, and economic development. Established in 2009, HAMCO partners with governments and development stakeholders to implement impactful, results-driven initiatives that contribute to sustainable development. Since 2024, new projects have been aimed at expanding access to healthcare, education, energy, and livelihoods, particularly in underserved and conflict-affected regions. HAMCO also provides human resource management services, supporting the effective implementation of development initiatives. Key efforts include equipping research facilities, strengthening education and health systems, building vaccine research capacity, and enhancing resilience in communities affected by crisis. Through these interventions, HAMCO contributes to inclusive growth, regional stability, and the achievement of the Sustainable Development Goals (SDGs) across the Horn of Africa.

Job Specific Context

This position is crucial for maintaining a clean and safe working environment within the UNOPS HAMCO office in Addis Ababa. The Cleaner will perform a variety of manual tasks to ensure the cleanliness and orderliness of the premises, contributing to the overall well-being and productivity of the staff

Role Purpose

The Cleaner performs simple, repetitive manual tasks under close and direct supervision, ensuring the cleanliness and orderliness of the UNOPS premises in Addis Ababa.

Functions / Key Results Expected

1. Daily Cleaning and Maintenance


  • Daily sweeping, scrubbing/mopping and polishing floors.
  • Removal of dust and local contamination from the open surfaces of cabinets, shelves, tables, chairs, desks, electrical and office equipment, switches, table lamps, window sills.
  • Removal of dust and stains from doors, door frames, handles.
  • Daily cleaning of toilet floors, toilet pans/cubicles, urinals, wash basins and checking and cleaning of blocked drains. Disinfect toilet, canteen floor and mirror.
  • Daily cleaning of all waste paper, wastage and garbage as per on-the-spot instructions from in and around the offices and their disposal outside the building in a proper and environment friendly manner or at the designated place(s). All waste papers must be shredded before disposal.
  • Inserting plastic bags into trash cans.
  • Cleaning of mirror and glass surfaces.
  • Cleaning, washing, disinfection with special solutions of sinks, tiled walls, dispensers and accessories.
  • Filling dispensers with liquid soap and toilet paper, disposable paper for toilet, towels and deodorants.
  • Washing cups, water glasses and other kitchen items used by staff and keeping the refrigerator and other kitchen appliances clean.
  • Clean common areas, entrance and stairs.
  • Watering flowers and caring for plants.


2. Support Services


  • Serve refreshment for staff, guests and meeting participants as requested.
  • Provide support during any office events and celebrations.
  • Carry out services such as: movement of files, dispatch of paper/mail within the offices, including movement of office supplies and goods,like (refreshment,stationary and cleaning material), making photocopies and other tasks as assigned by UNOPS staff related to the execution of their everyday official duties.


3. Monthly Deep Cleaning


  • Cleaning of floors: sweeping, washing, removing stains and and sticky substances from the floor, deep cleaning of the floor.
  • Removal of dust from the ventilation & AC grilles on ceilings and walls, cleaning of blinds, upholstered furniture.
  • Washing of windows.
  • Washing and disinfection of trash bins and office rooms, kitchens and common areas.


4. Adherence to Safety and Environmental Standards


  • To observe the environmental safety of the detergents used, in accordance with sanitary standards.
  • To observe the norms and rules of safety, fire and electrical safety.
  • To commit to wear the Personal Protection Equipment(PPE) at all times while providing the cleaning services.

Skills

Manual Labor, Time Management, Detail-oriented
Respect
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Collaboration
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Partnerships
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Excellence
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Adaptability
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Decision-making
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Communication
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Desired

  • Secondary school (High School Diploma) is desirable. 

Experience Requirements

Required

  • No prior experience required.


Desired

  • Proven experience in cleaning and housekeeping

  • Experience in cleaning services.

  • Experience of working with the UN/NGO is an asset

Language Requirements

LanguageProficiency LevelRequirement
AmharicFluentRequired
EnglishBasicDesirable

Additional Information

  • Please note that UNOPS does not accept unsolicited resumes. 
  • Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
  • Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
  • Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments. 
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 
  • Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities. 
  • We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
 
Terms and Conditions
 
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
  • For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here
  • For more details about the contract types, please click here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.