UNOPS

The UNOPS Africa Regional Office, based in Nairobi, Kenya, oversees the delivery of over 250 projects across 40 countries, with a focus on fragile and conflict-affected settings. Supported by more than 1,000 personnel across five multi-country offices—spanning North, West, Central, Eastern and Southern Africa, and the Horn of Africa—the office advances national priorities through strategic initiatives in Climate Action, Health, Infrastructure, Peace and Security, Middle-Income Country Support, and Small Island Developing States (SIDS). The Regional Office provides strategic leadership, operational support, and oversight in key areas including Partnerships, Communications, Management and Oversight, Infrastructure and Project Management, Health and Safety, and Security. By promoting excellence in project delivery, fostering knowledge sharing, and driving continuous improvement, the office contributes to sustainable infrastructure, transparent resource management, and a better quality of life for communities across the continent.

The UNOPS Somalia Country Office supports the Government of Somalia and its partners in achieving sustainable development goals through effective project management, infrastructure development, and procurement services. The office focuses on delivering high-quality solutions that contribute to peacebuilding, state-building, and socio-economic development in Somalia.

Since 1995, UNOPS Somalia (SOCO), headquartered in Mogadishu and part of the East and Southern Africa Multi-Country Office (ESAMCO), has been a trusted partner to the Government of Somalia and international donors. Through the provision of project management, infrastructure, procurement, and financial services, SOCO plays a critical role in supporting national priorities in health, rule of law, security, transport, and resilience. The office has delivered impactful infrastructure projects—including the Immigration Headquarters ($6.8M), Maritime Police Headquarters ($3.7M), and regional hospitals ($20M)—and leads key national initiatives such as the Joint Police Programme ($56.4M). UNOPS also manages large-scale procurement, including over $75M in non-lethal support to security actors. Advisory support to urban resilience and crisis recovery efforts further strengthens institutional capacity, with projects valued at $8.1M, $8.8M, and $7.4M. SOCO’s integrated approach contributes to sustainable peacebuilding and development outcomes across Somalia.

Under the direct supervision of the Head of Support Services, the Administration and ICT Senior Associate will provide administrative support to operations within UNOPS Somalia Country Office (SOCO). The incumbent will receive technical guidance and coordination support from SOCO Administrative and ICT colleagues, ensuring that administrative and operational services are delivered in an efficient and effective manner. 

In the discharge of her/his duties, the Administrative and ICT Senior Associate will liaise closely with UNOPS programme and support service colleagues to ensure timely and coordinated administrative support to programme implementation and office operations.

The Administration and ICT Senior Associate performs technical and administrative facilities and IT support services across both specialized and generalized processes in administration to ensure efficient, client-focused and effective service delivery. The incumbent fosters a quality- and results-oriented approach, ensuring the optimal and cost-effective use of office resources. 

Required

• Secondary school (or equivalent) with 7 years of relevant experience OR

• Bachelors degree or equivalent in Business Administration, Public Administration, Management, Engineering, Information Technology, Computer Science, or a related field with 3 years of relevant experience is required.

• Globally or nationally recognized professional certificates in ICT management may be considered in lieu of a degree.

Desired

• Relevant technical or professional certifications in ICT administration, or information systems (e.g., Microsoft, network administration, or similar) would be considered an advantage.

Required

• A minimum of seven (7) years of relevant experience in administration or office management or facilities management or ICT support including ICT user support and ICT administration or hardware installation and troubleshooting with ICT equipment inventories, is required with a secondary education. OR

• Bachelors degree or equivalent in Business Administration, Public Administration, Management, Engineering, Information Technology, Computer Science, or a related field may substitute for three (3) years of required experience.

Desired

• Experience in enterprise resource planning (ERP) systems for transactional processing and administrative monitoring is desirable.

• Experience working with international organizations, UN agencies, or similar multilateral environments is considered an advantage.

• Experience in monitoring service delivery and maintaining administrative records is an asset.

• Knowledge of UN administrative procedures, asset management, and procurement practices is desirable.

• Please note that UNOPS does not accept unsolicited resumes. 
• Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. 
• UNOPS evaluates all applications based on the skills, qualifications and experience requirements outlined in the vacancy announcement. We are committed to considering all candidates in a fair and transparent manner, and we value diverse perspectives and experiences, including those of women, indigenous and racialized communities, individuals with diverse gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.