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General Information

Position Title
AI Centre of Excellence Lead
Job Category
Information and Communications Technology
Duty Station(s)
Copenhagen, Home based
Seniority Level
Senior Level
ICS Level
ICS 11
Contract Type
ICA - IICA - Regular
Contract Level
IICA 3
Posting Start Date
08-May-2026
Posting End Date
24-May-2026
Duration
Ongoing, subject to performance and availability of funds

Job Highlight

This is an exceptional opportunity to lead AI initiatives within a leading UN organization, shaping the future of AI adoption in international development and humanitarian operations. We are looking for a senior leader to head our new AI Centre of Excellence.

About the Group

The UNOPS IT Group (ITG) is at the forefront of digital transformation, designing, delivering, and managing all of UNOPS IT infrastructure and business applications. We are a global team, dedicated to harnessing cutting-edge technology to address critical business needs and empower UNOPS personnel worldwide. ITG provides the essential IT systems and tools that underpin the successful implementation of UNOPS projects and the delivery of corporate initiatives. From maintaining robust enterprise resource planning (ERP) systems and developing bespoke business applications to managing our cloud infrastructure and supporting global collaboration platforms, our work ensures operational excellence. We are committed to continuous improvement, driving effectiveness and efficiency in UNOPS products and services, ultimately helping people build better lives and countries achieve peace and sustainable development.

Job Specific Context

The AI Centre of Excellence is being established with the ambition of rolling out a robust AI infrastructure and innovative AI-based solutions, ensuring scalability for future growth and technological advancements. The AI Centre of Excellence Lead serves as the strategic lead, ensuring AI initiatives are grounded in user needs, ethically governed, and scaled across the organization’s global portfolio.

Role Purpose

The AI Centre of Excellence  Lead will report to the CIO and be responsible for the governance, pipeline management, development, implementation, and scaling of AI solutions across UNOPS. This role involves leading a team, fostering innovation, ensuring responsible AI adoption, and driving measurable impact through the deployment of AI products.

Functions / Key Results Expected

1. Strategic Governance and Inter-Agency Partnership

  • Provide the implementation vehicle for the AI Strategy as promulgated by ITG and contribute to revisions of the policy by providing feedback from within the organization, peer UN agencies, and external partners.


  • Full accountability for the AI Centre of Excellence’s delivery of a coordinated response to AI developments, including the documentation and classification of AI use cases.


  • Establish and enforce a governance and risk management framework for AI ethics, transparency, data privacy, and responsible deployment.


  • Build and maintain strategic partnerships with peer UN agencies to drive joint initiatives and shared learning, ensuring alignment with UN80 commitments.


  • Represent the AI Centre of Excellence internal and external forums to build UNOPS reputation in inter-agency AI collaboration.

2. Pipeline Management and Stakeholder Engagement


  • Identify and validate new AI product opportunities by engaging with HQ and field offices to ensure solutions meet verified user needs.


  • Lead the AI request intake process, assessing and prioritizing requests based on strategic fit, operational readiness, and potential for impact.


  • Define AI readiness criteria for field offices, including data maturity, connectivity, staff capability, and leadership buy-in.


  • Serve as the primary interface between business stakeholders, end users, and the Core Systems Engineering (CSE) team.

3. Development, Implementation, and Scaling


  • Own the rollout of AI products, ensuring operational fit and defining standardized quality gates for field implementations.


  • Manage the relationship with the CSE team, bringing in information on needs from interaction with various parts of the organization and possibilities for quality and efficiency gains through AI.


  • Drive AI adoption to ensure deployed products deliver measurable efficiency gains and improve the quality of key outputs like project briefs and donor reports.


  • Oversee the implementation of advanced AI algorithms tailored to address complex business challenges.

4. Leadership and Knowledge Management


  • Lead a team of Coordinators and Analysts, fostering a culture of collaborative innovation and mentoring team members.


  • Build and sustain a global AI community of practice across UNOPS to share knowledge, use cases, and lessons learned.


  • Continuously scan and report on emerging trends, risks, and opportunities in technology to inform future use case development.


  • Provide regular updates to ITG leadership on pipeline status, adoption metrics, risks, and resource needs.

Skills

Innovation Development, Stakeholder Management, Team Leadership, Technical Leadership, Strategic Thinking
Strategic Perspective
Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organisation. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organisation.
Respect
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Collaboration
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Partnerships
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Excellence
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Adaptability
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Decision-making
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Communication
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required

  • Bachelor’s degree (or equivalent) in Artificial Intelligence, Data Science, Computer Science, Engineering, Business Administration, or related fields with 9 years of relevant experience OR

  • Master’s degree (or equivalent) in any of the above or related fields with 7 years of relevant experience is required





Experience Requirements

Required

  • Relevant experience working in technology, digital solutions, data-driven initiatives, or operational leadership in organisations with multiple stakeholders or related areas. 

  • Experience managing the end-to-end lifecycle of programmes or initiatives, from needs assessment and intake through to implementation and scaling across multiple locations or country office.

  • Proven experience establishing governance structures, risk management frameworks, or compliance processes.

  • Experience acting as a strategic interface between technical engineering teams and senior business leadership, translating organisational priorities into actionable plans.


Desired

  • Experience with AI, machine learning, or emerging technology adoption in an organisational setting. 

  • Experience in the lifecycle management of digital products or data-driven solutions, from concept through to global rollout. 

  • Experience with AI-specific governance (e.g., algorithmic bias auditing, LLM safety protocols, or the EU AI Act).

  • Experience in inter-agency collaboration or building strategic partnerships across different NGOs or public sector bodies. 

  • Experience working within the UN system or a similar international multilateral organisation. 


Language Requirements

LanguageProficiency LevelRequirement
EnglishFluentRequired
SpanishFluentDesirable
FrenchFluentDesirable

Additional Information

  • UNOPS does not accept unsolicited resumes. 
  • UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
  • Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
  • Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
  • UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
  • We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
  • UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
 
Terms and Conditions
 
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
  • For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here
  • For more details about the contract types, please click here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.